[eBook] How AppDynamics scales its service desk

July 4, 2020
AppDynamics delivers service at scale with Jira Service Desk
Supporting a growing enterprise organization is no easy task. When AppDynamics doubled its headcount, their team de-siloed support with the help of Jira Service Desk.Read this case study to learn how the team at AppDynamics:
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• Standardized support across ten departments.• Introduced Jira Service Desk to track everything from development to general business processes.• Upgraded to Data Center to help plan for future service growth and increase uptime for mission critical activities.
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Geoff Mether
July 4, 2020
Agile, SDLC, Program Management, ITIL/Service Desk Support / Jira, Confluence, Atlassian Toolset, Bitbucket, Atlassian Dev Ops. Solutions include PPM, Compliance and Risk Management, HR, CRM and general business process support.
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