Know Business provides Jira training on Atlassian Cloud. Whilst we advertise public courses, we can train your team privately, book some time or send the team an email.

Please indicate delivery method at the time of booking.

Jira Essentials

This hands-on course provides a solid foundation for using Jira and to all users of Jira. This course does not include the agile principles. If you're also interested in understanding agile principles, you should instead take the full course named Jira Essentials with Agile Mindset.

Cloud and Server / Data Center customers can take this course. Attendees will be given the option to use either platform for the hands-on labs.

Objectives: After attending this course, attendees should be able to:

  • Describe Jira
  • Identify the differences between kanban and scrum projects
  • Use Jira to organize, find, and report on your work
  • Configure Jira to match your team’s processes


Anyone who wants to develop a better understanding of using Jira.




  • Jira Overview
  • Project Boards
  • Enrich Issues
  • Kanban Method
  • Scrum Projects
  • Searching
  • JQL
  • Filters
  • Epics
  • Dashboards
  • Putting it all Together

Training times and availabilities

Want to know more?

If you would like to discuss how Know Business can help your business, please book some time or send the team an email.

Agile, SDLC, Program Management, ITIL/Service Desk Support / Jira, Confluence, Atlassian Toolset, Bitbucket, Atlassian Dev Ops. Solutions include PPM, Compliance and Risk Management, HR, CRM and general business process support.
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Know Business works with teams to deliver. That team could be small, from seven people to a large program of three hundred people. 
We also work with teams across organisations.
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