Know Business provides Jira training on Server, Data Centre and Atlassian Cloud. Whilst we advertise public courses, we can train your team privately, book some time or send the team an email.

Please indicate delivery method at the time of booking.

Jira Essentials with Agile Mindset

This full-day hands-on course provides a solid foundation for developing an agile mindset. It introduces agile principles and methodologies, and uses Atlassian Jira as a tool to practice agile-related concepts. This course is important because using agile processes and tools without understanding the “why” can lead to ineffective teams and processes. This course applies to Cloud and Server customers.

Attendees who would prefer to learn to use Jira without learning the agile principles should instead take the Jira Essentials course. The Jira-related content is the same in both courses.

Objectives: After attending this course, attendees should be able to: 

  • Differentiate between conventional and agile processes
  • Describe an agile mindset
  • Identify the differences between Kanban and Scrum projects
  • Use Jira to organise, find and report on your work
  • Configure Jira to match your team’s agile processes


Anyone who wants to use Jira to build or improve their agile mindset. In addition to an overview of developing an agile mindset, this serves as an introductory course for Jira. If you already have a solid understanding of agile methodologies, Jira Essentials (without the Agile mindset) may be more beneficial to you.




  • Agile and Jira Overview
  • Project Boards
  • Enrich Issues
  • Kanban Method
  • Lean and Agile Principles
  • Scrum
  • Searching
  • JQL
  • Filters
  • Epics
  • Dashboards
  • Putting it all Together

Training times and availabilities

Want to know more?

If you would like to discuss how Know Business can help your business, please book some time or send the team an email.

Agile, SDLC, Program Management, ITIL/Service Desk Support / Jira, Confluence, Atlassian Toolset, Bitbucket, Atlassian Dev Ops. Solutions include PPM, Compliance and Risk Management, HR, CRM and general business process support.
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Know Business works with teams to deliver. That team could be small, from seven people to a large program of three hundred people. 
We also work with teams across organisations.
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